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Resolving Conflict downloadable MP3

Most of us long to have conflict-free relationships in our working environment and in our personal lives.

But, unless we are transported to some future world where all of our minds and emotions work in perfect unison, freedom from conflict will never happen.

People naturally disagree about what to do and how and when to do it. However, when differences of opinion are accompanied by too much emotional commitment to one point versus another, the resulting conflict can be damaging. When we become emotionally locked into one idea and believe that it is the only one that can meet our needs and objectives, we enter into conflict with only two options: fight or flight.

These two MP3 audios (20 minutes per segment) will help you identify the sources of conflict and understand how to encourage healthy disagreement without spiraling down into a negative conflict. It will also give you tools that will help you break out of a conflict routine once it has begun.

Topics covered include:

The nature of conflict

Three basic components of conflict

Seven common sources of conflict

Five strategies for managing conflict

Five confrontation strategies to use to avoid conflict

Six behaviors that escalate conflict

Five conflict resolution behaviors to resolve conflict

Learn how to work through a problem to its solution. Conflicts offer many benefits if we can resolve them productively. Healthy disagreement can have a positive effect. Successful resolution of small conflicts can diffuse the possibility of more serious conflicts and result in better working relationships.

How well we manage conflict resolution can be a critical skill in effective communications and interpersonal effectiveness.

My personal guarantee!

If you're not satisfied with the results I'm positive you'll see in the first 60 days, pick up the phone or send me an email and I'll refund your money on the spot! No questions asked.

Price: $19.95 (Audio MP3s)

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I thoroughly enjoyed your speech and found many new, useful ideas to use immediately in my business... That's a great presentation. Thanks!
--Rose Clayton

I wanted to pass along my personal thanks to you for speaking at our annual Program Manager's conference. All of the feedback that I received, both in person, as well as in writing, was overwhelmingly positive, and your talk was a big part of that! Thanks again, and I hope that we'll see you at a future Harris event.
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Thanks so much for your presentation at NSA San Diego last week. It was the best combination of practical tips and inspiration that I have seen at an NSA meeting ever! Thanks again for your powerful message and willingness to spend so much time with those of us starting out.
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