Tony Alessandra

Tony Alessandra

I thoroughly enjoyed your speech and found many new, useful ideas to use immediately in my business... That's a great presentation. Thanks!
--Rose Clayton

I wanted to pass along my personal thanks to you for speaking at our annual Program Manager's conference. All of the feedback that I received, both in person, as well as in writing, was overwhelmingly positive, and your talk was a big part of that! Thanks again, and I hope that we'll see you at a future Harris event.
--Amos Morse

Thank you for the kind words. Your presentation was the best of all outside presentations - everyone thought you were great! I look forward to the opportunity to put you in front of other clients of ours in the future.
--Jay

Tony's presentation had real impact. The points he made were not only relevant to our audience, they were delivered in a way to make them memorable and fun. It was great to have such an important topic delivered with punch as well as humor. His anecdotes were fabulous. Ask him about the pots and pans.
--Corrine Smith

Thanks so much for your presentation at NSA San Diego last week. It was the best combination of practical tips and inspiration that I have seen at an NSA meeting ever! Thanks again for your powerful message and willingness to spend so much time with those of us starting out.
--Jim Cartmill

Tony Alessandra

Welcome to this issue of "Dr. T's Timely Tips" by Dr. Tony Alessandra. Please send your feedback to info@alessandra.com!

Master Skills with The Four Phases of Learning

"The longest journey on earth begins with a single step." Lao Tzu, 6th century Chinese philosopher

Can you remember when you first learned how to drive a car? Before you learned how, you were in the ignorance stage. You didn't know how to drive the car and you didn't even know why you didn't know how to drive it.

When you first went out with an instructor to learn how to drive you arrived at the second phase: knowledge. You still couldn't drive, but because of your new knowledge of the automobile and its parts, you were consciously aware of why you couldn't. This is the phase where most seminars leave people.

With some practice and guidance, you were able to become competent in driving the car through recognition of what you had to do. However, you had to be consciously aware of what you were doing with all of the mechanical aspects of the car as well as with your body. This third phase is the hardest stage, the one in which people may want to give up -- the practice stage. People experience stress when they implement new behaviors, especially when they initially perform them imperfectly. They'll want to revert to the old, more comfortable behaviors, even if those behaviors are less effective. However, it's okay for them to make mistakes at this phase. In fact, it's necessary so they improve through practice. Training programs that include role-playing and in-the-field coaching work best at this phase of learning.

Returning to our car analogy, think of the last time that you drove. Were you consciously aware of all of the actions that we mentioned above? Of course not! Most of us, after driving awhile, progress to a level of habitual performance. This is the level where we can do something well and don't have to think about the steps. They come "naturally" because they've been so well practiced that they've shifted to automatic pilot. This final stage is when practice results in assimilation and habit.

This four-phase model for learning -- ignorance, knowledge, practice, and habit -- is the recipe for success in learning any new behavior and having it stick. So remember, for any new skill you're trying to master, keep learning at the knowledge stage, and don't give up at the practice stage, and you will reach the habit stage. Good luck!

Here's to more personal insight,

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Driver's Ed

Do you remember what it was like to learn how to drive? How about other things? Do you remember learning how to walk? To talk? Chances are, you don't, because you've reached the fourth and final stage of learning for all of these basics.

So if you're ever having trouble learning a new skill, remember that you probably had a lot of trouble learning how to walk and talk - but now you do those things automatically! Mastering your new skill will also come with time.

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